Customer Service & Support

If you ever have any questions for us, answers are only a phone call or an email away. We have a team of dedicated professionals comprised of specialists well versed on all aspects of our products and services. It’s the kind of support you can expect as a valued customer whenever any questions come up.

Sales Support

Please use the following contact information if you have general questions regarding product features and any other questions or comments regarding the sale of our commercial products.

Upper North Island Sales:
Colin Walker
Mobile: 021-710263
colin@lifefitness.co.nz

Lower North Island, South Island and Pacific Island Sales:
Robbie Tulia
Mobile: 021-710265
rob@lifefitness.co.nz

Pacific Island Sales:
David Belbin
Mobile: 021-710269
daveb@lifefitness.co.nz

Outside the N.Z. and the Pacific Islands:
For commercial product sales information outside of N.Z. and the Pacific Islands, click here to locate the nearest international Life Fitness subsidiary or distributor.

Technical Product Support

Please use the following contact information for troubleshooting advice if your commercial equipment is not working properly.

Telephone: 07-489-3364 (available M-F, 9 a.m. to 5 p.m.)

Fax: 07-849-3420

HelpLink: Log your support request with HelpLink

When contacting Life Fitness, please provide the following information:

Facility Name/Contact Person Name

Day and Evening Telephone Numbers

Product Model(s)

Product Serial Number(s)

Outside N.Z. and the Pacific Islands:
For commercial product service assistance outside of N.Z. and the Pacific Islands, click here to locate the nearest international Life Fitness subsidiary or distributor.